“The goal as a company is to have customer service that is not just the best but legendary.” — Sam Walton
1 year free warranty
Our 1-year warranty covers any manufacturing defects in ARC tubs and chiller systems, but does not apply to damage caused by misuse.
30 day guarantee
Our 30-day guarantee ensures you can return your ARC tub or chiller system for a full refund if you’re not fully satisfied.
247 Customer care
Our 24/7 customer care team is always available to support you, ensuring quick responses and reliable help whenever you need it.
Let customers speak for us
Worth every penny
Sturdy, compact, and easy to store Perfect for small spaces Absolutely worth the money
Mia Price
The Stand Tub
It works amazing!
The whole set up works fantastic. The chiller cools the water faster than I ever expected and it is super easy to set up. What I loved about Arc is all my questions were answered quickly, they go out of their way to make sure you are getting what you want. Would definitely buy my next plunge again from them.
KRISTIAN HARPS
The Premium Chiller
Highly recommended!
The whole set up works fantastic. The chiller cools the water faster than I ever expected and it is super easy to set up. What I loved about Arc is all my questions were answered quickly, they go out of their way to make sure you are getting what you want. Would definitely buy my next plunge again from them.
KRISTIAN HARPS
The Premium Chiller
Definitely recommended!
Been plunging for over a year now and no w that I have this chiller I’m able to keep the temp at 4 degrees .. feeling great!
Thank you Kai
Clark
The Lay Tub
They are so durable
Sturdy, compact, and easy to store Perfect for small spaces
Mia Brooks
The Essential Chiller
Great purchase
Exceeded expectations High quality materials and great customer support Wish I had bought this sooner
Isabella Bennett
The Premium Chiller
Great purchase
Premium feel for the price Would buy again Perfect for my recovery routine after the gym
Henry Gray
The Essential Chiller
Free shipping - Tax included - 30 Day Guarantee
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to make it right. Please note that returns are only accepted within 30 days of purchase, after that period, returns are no longer possible.
What if my chiller breaks down?
If your chiller ever breaks down, don’t worry, you won’t be left out in the cold (well, maybe a little). Our warranty’s got you covered, and our team will get you back plunging in no time.
When will I get my order?
Expect Tubs to arrive 1-2 weeks after order has been made. Chillers can be expected to arrive 2-3 weeks prior.
Where is the company based out of?
Vancouver, Canada baby! We know the cold better than anyone, that’s why you can trust ARC to keep it icy.
How much does shipping cost?
Shipping? Easy. We deliver across the US and Canada, completely free, so the only thing you’ll be paying for is the plunge.
What is the setup time?
Setup is a breeze, no tools, no hassle. Just inflate, fill, connect your chiller (if you’ve got one), and you’re plunging in minutes.
How do I keep the water clean?
If you don’t have a chiller, we recommend draining, refilling, and cleaning your tub every week. With The Essential Chiller, once a month should do the trick. The Premium Chiller goes even further with built-in ozone filtration, keeping your water fresh much longer. And for an extra layer of cleanliness, only use spa-grade 3% hydrogen peroxide, nothing else.
How cold can the water get?
The Essential Chiller cools your plunge down to a refreshing 3°C, while The Premium Chiller takes it even further, down to 2°C cold or up to a soothing 110°F hot, giving you the full range for recovery or relaxation.
What is our water flow like?
The Essential Chiller delivers a steady flow of up to 14L/min, while the Premium Chiller doubles the power with an impressive 25L/min, keeping your water circulating, cooling, or heating faster and more efficiently.